Emergency +607-2133 999 General Line +607-2133 899 contact us at +6016-953 5113 +6016-953 5113
 
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PATIENT'S GUIDE

 
 
 
 

SUITES AND ROOM RATES

All rooms are designed and built to the highest standards.

VIP Suites

VIP Suites

 
Single Bedded Room

Single Bedded Room

 
Double Bedded Room

Double Bedded Room

 
Paediatrics Room

Paediatrics Room

 

3 types of rooms available to choose from:

Per day VIP Suites Single Bedded Room Double Bedded Room
Price RM350.00 RM200.00 RM100.00
Sofa Available Available *Upon request
Admission kit Available Available Available
LED TV Available Available Available  X2
Ensuite bathrooms Available Available Available
Chair Available Available Available
Relative chair Available Available Available
Work corner Available Available Available
Mini fridge Available Available Available

REAL COST ESTIMATION

Orthopaedic KGSC
Procedure Name Average length of stay Average Cost Room type
Carpal Tunnel Day Procedure 3000.00 -
Total Knee Replacement (TKR) 4 24,888.00 2 Bedded
 
General Surgery KGSC
Procedure Name Length of stay Average Cost Room type
Appendectomy 2 9,500.00 2 Bedded
Lap. Appendectomy 1 11,000.00 2 Bedded
Breast Lump Remover 1 6,000.00 2 Bedded
Circumcision Day Procedure 2,500.00 -
Haemorrhoidectomy 2 10,000.00 2 Bedded
Inguinal Hernia repair 1 7,000.00 2 Bedded
 
Obstetrics & Gynaecology KGSC
Procedure Name Length of stay Average Cost Room type
Normal Delivery 1 3,500.00 2 Bedded
Cesarean Delivery 2 8,500.00 2 Bedded
Hysteroscopy Day Procedure 5,000.00 -
Lap. Myomectomy 2 13,000.00 2 Bedded
Lap Ovarian Cystectomy 1 12,000.00 2 Bedded

LIST OF PANEL INSURANCE AND TPAS

MediExpress
 

MediExpress

 
HealthConnect
 

HealthConnect

 
TOKIO MARINE
 

Tokio Marine

 
IHP
 

IHP

 
MiCARE
 

MiCARE

 
COMPUMED
 

COMPUMED

 
PMCare
 

PMCare

 
IHM
 

IHM

 
ASP Medical Group
 

ASP Medical Group

 
MEDKAD
 

MEDKAD

 
International SOS
 

International SOS

 
Tejani Emergency Asistance
 

Tejani Emergency Assistance

 
Health Metrics
 

Health Metrics

 
Medi Screen
 

Medi Screen

 
Emas
 

Emas

 
Miya
 

Miya

 
Sel Care
 

Sel Care

 
Medilink Global
 

Medilink Global

 
International Assistance
 

International Assistance

 
Across Asia Assist
 

Across Asia Assist

 

*Eligibility to be confirmed prior to treatment via our business office. Please call our general line at 07-2133 899

 

ADMISSION GUIDE

Pre-Admission  

Pre-Admission

Your doctor and nursing team will make the necessary bookings for your admission
 
Kindly approach our Business Office Counters situated in the Hospital Lobby (Ground Floor) to confirm your admission
 
Room type and availability will be confirmed on the day of admission. If your preferred room type is unavailable, we will endeavour to offer you a transfer once your preferred room becomes available
 
Please remember to bring along all the necessary documents including your insurance card, claim forms or guarantee letters
 
For corporate and insurance clients, an appropriate deposit amount may need to be collected
 
For self paying clients, an 80% deposit of the estimated total cost of admission will be collected
 
 
Surgical Admission  

Surgical Admission

You must fast(nothing to eat or drink) for at least 6 hours prior to your surgery
 
Please continue to take your usual medications(unless instructed to otherwise by your doctor)
 
You will be given instructions about admission timing based on the time of your surgery
   
 
 
Ambulatory Care Centre Admission Time  

Ambulatory Care Centre Admission Time

Please arrive at least 2 hours before your scheduled procedure time
 
You must arrange for an adult to accompany you home after your procedure if you require sedation or anaesthetic
 
 
Day Of Admission  

Day Of Admission

To avoid any delays, kindly bring along these documents (if applicable):
 
MYKAD/ Passport/ Birth Certificate(Please note that next of kin/ Spouse/ Parent’s identity card may also be required)
 
Hospital admission forms with estimated charges
 
Consent forms
 
Insurance cards/ guarantee letters
 
Previous investigations reports/ laboratory test/ X-rays
 
List of medications with doses

DISCHARGE PROCEDURE

Our hospital discharge time is 12 noon. An additional half days’ surcharge may apply for late discharges. Discharges after 8pm will incur an additional full day’s charge
 
Please note that once your doctor completed the discharge notifications, it may take up to 2 hours to prepare your bill and medications. This may be longer if we have to confirm your the final bill with your insurance company
 
Discharge payments can be completed either at the Business Office located in the hospital lobby (ground floor) or in your hospital rooms (for in patients doing full card payments)
 
All charges must be paid in full upon discharge
 
If your deposit amount is greater than your hospital charges, a refund will be processed once the bill is finalised. If your deposit was made by credit card, it will be refunded to your credit card. For cash and cheque payments, a refund cheque will be issued
 
Please follow your doctor’s advice with regards to driving. Following some procedures, you may not be able to drive for days or weeks. You may be required to update your car insurer about your recent admission

VISITING HOURS

Visiting hours are from 9am to 9pm
 
For patient’s safety, entry to all wards are via staff access cards only
 
We encourage visitors to allow patients to rest whilst they are in hospital
 
Next of kin who wish to stay overnight will need to register with the nurse in charge on the ward
 
Children under 12 years old are not encouraged to visit
 
In the High Dependency Unit, only one visitor is allowed at any time during visiting hours
 
Nursery is only open to parents with their babies in the unit. Strictly no other visitors are allowed in the nursery. Visitors are welcome to wait in the mother’s room and visit mother and baby together
 
Any visitors who are unwell should refrain from visiting. Patients who have been admitted to the isolation wards will only be allowed visitors under the supervision of the nurse in charge and with the permission of the responsible doctor
   

HOW TO GET TO KGSC?

How to Get to KGSC  
location_on   No. 2, Jalan Ceria 20, Taman Nusa Indah, Iskandar Puteri, 79100, Johor, Malaysia.
 
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